COVID Workflows

Hi All,

Here at The Verden Group, we have created a COVID workflow document to help increase telehealth visits, retain staff and patient engagement. There are several pieces that align with PCMH (e.g., care management, recallers and formalizing protocols). During this challenging time we are pulling together resources and tips n’ tricks from other clients to share. Please feel free to share how you’re streamlining operations, keeping staff busy and engaging patients.

Thank you
Amanda Ciadella COVID_Workflows.docx (875.7 KB)


Thank you, Verden Group and Amanda–very helpful for all of us!

1 Like

Merci Beaucoup ! Bonne travail !!

Do any groups have written procedures or practical advice around administering vaccines in the parking lot for families too anxious to come inside?

-How to hold to ensure the vaccine is given in the correct manner/location?

-how to monitor for reactions?

-how to support nurses holding a tray of vaccines going in and out of a building?