We’re monitoring claims at PCC and it looks like CIGNA is paying for well visits via telemedicine. Here’s their official position on it.
Q: What services can providers deliver virtually and what will they get reimbursed?
Any service that is currently on a provider’s fee schedule can be provided virtually.* This means that if a provider has a code on their fee schedule today that is reimbursable, they can offer that same service virtually and bill us using the same code (plus the GQ, GT, or 95 modifier), and be reimbursed the full face-to-face amount, at least until May 31, 2020. We will closely monitor and audit claims for inappropriate services that cannot be performed virtually (e.g., surgical codes).
- Please note that PT/OT/ST providers have separate guidance.