Vaccine Payment / Flu Ordering Update


Vaccine Vendor Updates Due to COVID-19

Due to challenges related to managing the Coronavirus outbreak, our vaccine vendor partners have made the following updates to their ordering and payment policies:


Effective March 26, 2020, all open invoices dated January 1, 2020 or later for Pfizer vaccines for physicians, clinics, and group practices will automatically have an additional 30 days payment terms added to them. No action is required on your part. No new invoices will be issued so we recommend you simply make note of the additional 30 days on your current invoice. Additionally, all NEW orders for these customers placed between March 26 and May 31, 2020 will have extended payment terms of 105 days with the 2% prompt pay discount. Please click here for more information.

Sanofi Pasteur

Many customers have credits accumulated on and can use these credits to pay current invoices. If a particular practice or group is in a huge bind and would like special consideration for paying invoices, they are invited to call customer service at 1-800-VACCINE.


Effective April 6, 2020, all open invoices for Merck vaccines purchased by Physician Clinic and Physician Practice customers, or Merck Vaccine Customer Center beginning January 7, 2020 through April 6, 2020 will have 30 days added to their existing payment terms. No action is required on your part. A new invoice will not be issued; therefore, we recommend you simply make note of the additional 30 days to pay on your current invoice.

Additionally, all NEW orders placed by Physician Clinic and Physician Practice customers on,[](file:///C:/Users/jxl055/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/T1L6PB91/, or through Merck Vaccine Customer Center April 6, 2020 through May 6, 2020 will have an additional 30-day payment term extension, for a total of 120 days to pay.

Please note that these extended payment terms apply to Merck vaccines purchased directly from Merck. For Merck vaccines purchased through a Merck Prime Vendor Distributor, please check with your distributor for current payment terms.

2020-2021 Flu Vaccine Pre-Book Deadline Extensions

Sanofi Pasteur

The Flu vaccine pre-book deadline has been extended to April 30, 2020 for those who have not yet confirmed reservations for the 2020-2021 flu season.


The pre-book deadline to reserve FluMist doses for the 2020-2021 flu season has been extended to May 31, 2020.

If there are any changes or updates to this information, we will be communicating that accordingly.

Resources to Help Address COVID-19 Challenges

We have been pulling resources together from various experts to help you address challenges in the most financially impactful areas of running a practice. We hope these will be helpful in managing through this crisis:

  • Patient Care/Revenue
  • Staffing
  • Rent
  • Supplies/Vaccines

The resources have been posted to a newly added section of our website and will be adding and updating as more resources become available.

As many of you know the critical point here is Vaxserve/Sanofi. For many practices they purchase their Merck vaccines through because they can access an additional 1% (online ordering) off their Merck and Sanofi vaccines. And they can still access their group purchase organization discounts/rebates by linked contracts. Merck does this through it’s prime vendors (think distributors) indirect purchasing program. So for our members who are purchasing this way, if Vaxserve/Sanofi extends their payment terms by 30 days then practices can still access this 1% discount on Merck vaccines during the extension. CPP has been having many discussions about this with both Vaxserve and Sanofi.